{"id":5477,"date":"2025-01-22T14:48:37","date_gmt":"2025-01-22T13:48:37","guid":{"rendered":"https:\/\/www.retailai.io\/?page_id=5477"},"modified":"2025-01-24T10:14:31","modified_gmt":"2025-01-24T09:14:31","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.retailai.io\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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RETAIl AI<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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REFUND AND RETURNS<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Right of withdrawal for consumers<\/h2>

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession).<\/p>

Cancellation policy<\/h2>

Right of withdrawal<\/h3>

You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date of conclusion of the contract.
To exercise the right to cancel, you must inform us (Retail.ai GmbH, TechQuartier, Platz der Einheit 2, 60327 Frankfurt am Main, Deutschland, Deutschland, Telefonnummer: +49 151 529 066 56, E-Mail-Adresse: info@retailai.io) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.<\/p>

Consequences of withdrawal<\/h3>

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.<\/p>

Sample withdrawal form<\/h3>

(If you wish to withdraw from the contract, please fill out this form and send it back to us).
To:
Retail.ai GmbH, TechQuartier, Platz der Einheit 2, 60327 Frankfurt am Main, Germany, Germany, telephone number: +49 151 529 066 56, e-mail address: info@retailai.io<\/p>

– I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*)
– Ordered on (*)\/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notification on paper)
– Date(s)
___________
(*) Delete as appropriate.<\/p>

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Refund and Returns policy \u2714\ufe0e Here you will find all relevant information about our Refund and Returns policy \u2714\ufe0e<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-5477","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t